Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or device. We may collect the following categories of Personal Information:

A. Information You Provide Directly

• Identifiers: Real name, alias, postal address, Internet Protocol (IP) address, email address, or other similar identifiers.
• Contact Information: Phone numbers, billing addresses, and physical property addresses provided via our Quote Modal, Contact Form, or direct communications.
• Commercial Information: Records of products or services leased, considered, or purchasing histories (e.g., laundry room dimensions, equipment preferences).
• Communication Records: Contents of emails, SMS messages, and customer support inquiries.

B. Information Collected Automatically

• Network Activity: Browsing history, search history, and information regarding your interaction with our Site, including localized language preferences.
• Geolocation Data: Approximate location derived from your IP address or interactions with integrated third-party mapping services.
• Device Information: Operating system, browser type, device type, and diagnostic data related to your use of the Site.

2. How We Collect Information

We obtain the categories of Personal Information listed above from the following sources:

• Directly from You: When you fill out forms (such as the Quote Request Modal), subscribe to our blog, or correspond with us.
• Indirectly from You: Automatically through cookies, tracking pixels, and secure database interactions as you navigate through the Site.
• From Third Parties: From integrated service providers, such as analytics partners or mapping API providers.

3. How We Use Your Information

We may use or disclose the Personal Information we collect for one or more of the following business purposes:

• To Provide Services: To fulfill the reason you provided the information, such as generating a leasing quote or dispatching a repair technician.
• To Improve Our Site: To test, research, analyze, and develop our products based on site usage data.
• To Communicate: To send transactional emails, respond to customer service requests, and send marketing communications.
• To Ensure Security: To detect security incidents, protect against malicious or fraudulent activity.
• Legal Obligations: To respond to law enforcement requests and as required by applicable law.

4. SMS and Text Messaging Policy

If you opt-in to receive text messages from Dadson Laundry, you consent to receive SMS notifications regarding your service requests, repairs, or account updates.

Standard message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP" to any message.

5. Cookies and Tracking Technologies

Our Site utilizes cookies, web beacons, and similar tracking technologies to enhance your experience.

• Essential Cookies: Required for the operation of our Site, such as maintaining secure sessions.
• Analytics Cookies: Used to understand how visitors interact with our Site, helping us improve layout and content.
• Third-Party Integrations: Features such as embedded Google Maps may set their own cookies according to their respective privacy policies.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.

6. How We Share Your Information

We do not sell your Personal Information. We may share your information in the following limited circumstances:

• Service Providers: We share data with trusted vendors who assist us in operating our Site, conducting our business, or servicing you (e.g., secure cloud hosting providers).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

7. Data Security and Retention

We implement commercially reasonable technical, administrative, and physical security measures—including utilizing modern, secure cloud infrastructure—designed to protect your Personal Information from unauthorized access, destruction, use, modification, or disclosure.

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to resolve disputes, and to enforce our legal agreements.

8. Your Privacy Rights

Depending on your jurisdiction of residence (including California residents under the CCPA/CPRA), you may have specific rights regarding your Personal Information:

• Right to Access: The right to request copies of your Personal Information.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate.
• Right to Deletion: The right to request that we erase your Personal Information, under certain conditions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information provided in Section 11.

9. Children's Privacy

Our Site and Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Information, please contact us.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. We will post the revised Policy on this page with an updated "Effective Date."

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: